Terms and Conditions of Sale

1. Purpose

These Terms and Conditions of Sale govern the sale of products offered on the website www.eydiz.com.

By placing an order, the customer unconditionally accepts these Terms and Conditions.

2. Products

The products offered for sale are described and presented as accurately as possible.

However, slight variations in color, design, or appearance may occur and shall not give rise to any liability on the part of the seller.

3. Prices

Prices are displayed in the currency indicated on the website and may include or exclude taxes as specified.

The seller reserves the right to modify prices at any time.

The applicable price is the one displayed at the time the order is placed.

4. Orders

Any order placed on the website constitutes acceptance of these Terms and Conditions.

The seller reserves the right to refuse or cancel any order in the event of:

• A dispute with the customer;

• Suspected fraud;

• Incorrect or incomplete information.

5. Payment

Payment is due immediately upon placing the order.

Payments are securely processed through providers such as:

• Shopify Payments

• PayPal

The seller never has access to the customer's banking or payment details.

6. Shipping and Delivery

Products will be delivered to the address provided during checkout.

Estimated delivery time for Australia: 5 to 10 business days.

The seller cannot be held responsible for delays caused by shipping carriers, customs procedures, or exceptional circumstances beyond its control.

7. Right of Withdrawal and Returns

Customers have the right to request a return within 14 days of receiving their order.

To be eligible for a return:

• The product must be unused;

• The product must be in its original packaging;

• The product must be in perfect condition.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

8. Refunds

Once the returned item has been received and inspected, a refund will be issued within 5 to 10 business days.

Refunds will be made using the original payment method used for the purchase.

9. Defective Products

If a product is defective or damaged upon delivery, the customer must contact customer support and provide proof of the issue (photo and/or video).

An appropriate solution will be offered, including either a replacement or a refund.

10. Liability

The seller shall not be held liable for any damage resulting from improper use of the product.

11. Personal Data

The information collected is necessary for processing orders and providing customer service.

Customer data is never sold to third parties.

12. Intellectual Property

All content available on this website, including but not limited to text, images, logos, graphics, videos, and designs, remains the exclusive property of EYDIZ and/or www.eydiz.com.

Any unauthorized reproduction, distribution, modification, or use is strictly prohibited.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the country where the business is registered.

14. Contact

For any questions regarding these Terms and Conditions, please contact us:

EYDIZ
Email: contact@eydiz.com

Business Address:
60 Rue François 1er
75008 Paris
France