Politique de confidentialité

Dernière mise à jour : 8 mai 2026

PRIVACY POLICY

EYDIZ operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). EYDIZ is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Information: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card numbers, debit card numbers, bank account details, payment information, transaction details, payment method, payment confirmations, and other payment-related information.

  • Account Information: including your username, password, security questions, preferences, and settings.

  • Transaction Information: including items viewed, added to cart, wish-listed, purchased, returned, exchanged, canceled, and your purchase history.

  • Communications: including information you provide when contacting customer service or communicating with us.

  • Device Information: including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: including information about your interactions with the Services and how and when you access or use them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide information.

  • Automatically through the Services, including from your device and through cookies and similar technologies.

  • From our service providers who collect or process information on our behalf.

  • From business partners and other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

To provide the Services, process payments, fulfill orders, remember your preferences, send account notifications, manage returns and exchanges, maintain your account, arrange shipping, enable product reviews, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications via email, SMS, or postal mail and display advertisements for products and services on our website and third-party websites based on your interactions with our Services.

Security and Fraud Prevention

To authenticate accounts, provide secure transactions, detect and investigate fraud, illegal activity, or security threats, and protect our Services and users.

Communicating With You

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Compliance

To comply with applicable laws, respond to lawful requests from authorities, enforce our policies, protect our rights, and resolve disputes.

How We Share Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, service providers, and third parties that provide services on our behalf, including payment processing, hosting, analytics, shipping, and customer support.

  • With marketing and advertising partners to provide personalized advertising and promotional services.

  • When you direct us to share information or consent to such sharing.

  • With affiliated companies within our corporate group.

  • In connection with a business transaction such as a merger, acquisition, or bankruptcy.

  • To comply with legal obligations or protect our rights and the rights of others.

Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information relating to your access and use of the Services in order to provide and improve them.

Information submitted through the Services may be shared with Shopify and third parties located in countries outside your country of residence. Shopify may also use information collected from your interactions with our store, other merchants, and Shopify itself to provide enhanced services and features.

For more information, please review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites and online platforms. We are not responsible for the privacy or security practices of those websites and encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so that we can delete it.

Security and Retention of Information

No method of transmission or storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right of access to your personal information.

  • Right to request deletion of your personal information.

  • Right to correct inaccurate personal information.

  • Right to data portability.

  • Right to manage marketing communication preferences.

If you reside in the United Kingdom or European Economic Area (EEA), you may also have the right to:

  • Object to processing.

  • Restrict processing.

  • Withdraw consent where processing is based on consent.

You may exercise your rights by contacting us using the details below.

We may need to verify your identity before processing your request.

Complaints

If you have concerns regarding our processing of your personal information, please contact us.

You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page and will include an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

EYDIZ
Email: contact@eydiz.com

EYDIZ is the data controller responsible for the processing of your personal information.